Our History - 1898-1930
The Walkers story begins over a hundred years ago in 1898 when the twenty-one year old Joseph Walker opened the doors of his own bakery with a loan of £50 and the dream of making the finest shortbread in the world.

In the first year of business, Joseph used every spare moment to perfect his shortbread recipe, and it was time well spent. Soon, shooting parties from the local estates were making detours to Joseph's bakery.

As his fame spread, and demand increased for his quality shortbread, Joseph took the first steps to expanding the business by moving to a larger shop in the Speyside village of Aberlour and investing in a horse and cart to deliver his baking further afield.

By the 1970s, Joseph's grandchildren had begun exporting Walkers shortbread to over 60 countries around the world - still baking to his original recipe. Within a decade, they won the first of three Queen's Awards for Export Achievement - the highest accolade given to British exporters.

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The War Years
During the 30s, the business - like Joseph's family - was expanding. Two of his sons - James and Joseph - joined the business, bringing fresh, new ideas with them.

By 1936, they had introduced three valuable additions to the business: a range of cakes, a selection of confectionery - and the company's first delivery van.

Now Walkers produce could be sold even further afield, and the prospects for expansion were looking promising. But then came the war.

Wartime rationing and their commitment to the Home Guard meant that Joseph's sons couldn't develop the business or their range of products as they would have liked.

But they kept the business going and kept their customers happy throughout the war years by supplying good, tasty bread and oatcakes.

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From Aberlour to Harrods
While some manufacturers began to cut corners by using margarine instead of butter, Joseph believed that people still appreciated the care that went into making a superior product like Walkers shortbread. And he was right. That's why, even after Joseph Walker died in 1954, his sons continued to use his original recipe.

Demand grew, and so did the business. By 1961, all three of James' children - Joseph, James and Marjorie - had joined the business, making the third generation of Walkers working for the family firm.

The workforce was now almost one hundred, and Walkers had a fleet of 14 vans as well as shops in Grantown and Elgin.

Local grocers began stocking Walkers products, and the family had to invest in bakery machinery to help them meet demand.

Naturally, they baked to the same high standards - simply on a larger scale. Soon their shortbread was on the shelves of Britain's finest stores.

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Growing Success
By 1975, Walkers had outgrown their extended bakery, and moved to a custom built factory that gave them the extra space and facilities they needed to develop new products such as Chocolate Chip Shortbread and specialty biscuits.

Many of the people who worked with Walkers during this time, are still with them now. Local folk who often come from the same family - mothers working alongside daughters, fathers and sons.

Then, as now, Walkers stayed in touch with their customers by testing every new product in Aberlour's village shop. So, customers around the world are enjoying a range of products that were first given the seal of approval by the villagers of Aberlour.

Consistent quality and traditionally delicious recipes have made Walkers the choice of the most discerning customers and retailers.

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Traditional Goodness
Walkers reputation grows day by day as loyal customers worldwide delight in traditional shortbreads and innovative new products like almond, ginger and luxurious chocolate covered shortbread.

All Walkers' products are packaged in its unmistakable red tartan and proudly bearing the image of Bonnie Prince Charlie and Flora MacDonald, the image which captures one of the most romantic moments from Scotland’s history, and reflects all the tradition and care that goes into baking every piece of Walkers shortbread.

The quality and natural goodness of Walkers has attracted many international awards, including five gold Mondiale medals and the Food from Britain Innovation Award.

It was an equally prestigious honour when Walkers were asked to produce Duchy Originals Biscuits for the company established by HRH the Prince of Wales. Duchy Originals Biscuits are made from organic oatmeal sourced from the Prince’s estates and others within the Duchy of Cornwall.

Today, more than twelve varieties of Duchy Originals are exported around the world from Walkers Speyside bakery.

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The Future
While Joseph's children and grandchildren have moved with the times, they have always remained true to his original ideal - and his original recipe.

So, when the family opened a new factory at Elgin to produce their popular new range of shortbread cookies and biscuits, they naturally still insisted on using only the finest ingredients: plump fruits, aromatic spices, chunks of real chocolate and flavoursome nuts. And there's not an artificial flavouring, colouring or preservative in sight. Just as Joseph Walker guaranteed all those years ago.

Today, Joseph would be proud to know that his great grandchildren are carrying on the family tradition and are now the fourth generation of Walkers to make 'The world's classic pure butter shortbread'.

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Socially Responsible
Walkers is a family-owned and -operated company that was established in 1898

Walkers Shortbread is located in the small Scottish Highland village of Aberlour-on-Spey that has been home to the Walkers family since 1898. The sun glints on the river Spey as it tosses its way through the Grampian mountains in the north east of Scotland, giving home to celebrated salmon and soft flavors to unrivalled whiskies. As it flows further south, the river reaches an area where wide pastures set off its shimmering surface and offer a peace to the little village of Aberlour. Tucked out of sight behind a copse of fir trees stands the Walkers bakery. The water and perfect climate of the area are the secrets behind the classic taste of Walkers Scottish Shortbread.

The bakery is lifeblood to hundreds of people, drawing its workers, like one big family, from villages for miles around. Walkers Shortbread is the primary employer for Aberlour-on-Spey’s 700 residents. Indeed, there are multiple generations of families working here. Many employees stay with Walkers all their working lives, creating an unusually loyal and motivated workforce. The mutual dependence of the company and the village means that, if the company does well, the village does well. Walkers provides free transport to work in Aberlour, which has economic and environmental benefits. Walkers feels a strong social responsibility to the folk of their locale and supports the village with many charity and social-minded initiatives. Everyone has an interest in the success of Walkers – and that interest is reflected in the quality of its products.

The Walker policy is to grow the company by promoting from within. Opportunities are offered to existing employees with the necessary expertise. The result is a progressive management and loyal dedicated workforce. Walkers is proud that many senior managers have been with the company for all their working lives.

spey river
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Did You Know?

  • Walkers bakes the world's widest selection of shortbread.  We have a wide variety of shortbread to suit every taste and mood.
  • Our original bakery is still at the same location, the beautiful village of Aberlour in the heart of the Scottish Highlands.
  • Walkers is proud to possess a Royal Warrant for the supply of oatcakes to her Royal Highness, The Queen.
  • Speyside is home to the most famous distilleries in the world and approximately 80% of Scotch whisky is produced within 25 miles of our bakery. Glenfiddich, Glenfarclas, Aberlour and Macallan are neighbors.
  • Prince Andrew visited Walkers Shortbread’s office in the US in 2002 to dedicate the expanded offices.

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Our Products
Our products are natural and use the highest quality ingredients.
  • Our shortbread is baked with no genetically modified ingredients, artificial colors, flavors, preservatives or hydrogenated fats.
  • No bovine growth hormones or antibiotics are given to the free range grass fed dairy cows that produce the rich, creamy milk that becomes the butter used in our shortbread recipe.
  • 100% vegetarian; no animal fats are used in Walkers recipes.
  • Our classic shortbread is made from only four natural ingredients: butter, flour, sugar and salt.
  • Walkers shortbread, cookies and oatcakes are certified Kosher by the Orthodox Union.
  • Where we do use palm oil, it is 100% RSPO certified sustainable. No hydrogenated vegetable oils are used.
  • Whole grain oats in our Oatcake cracker recipes and any oat containing products.
  • Australian Buderim ginger, considered the world’s finest ginger, is used in the recipe for Stem Ginger Biscuits and Stem Ginger Shortbread.
  • Only the highest quality milk, dark and white Belgian chocolate is used in our recipes. No hardened vegetable oils are used in our chocolate.
  • Recipient of the Good Egg Award from the Compassion in World Farming organization for using only eggs from free range chickens in our Fruit (Plum) Pudding and Fruitcake recipes.
  • Walkers’ classic Scottish shortbread is baked in the beautiful, pristine countryside of the Scottish Highlands in the village of Aberlour-on-Spey.
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  • Are all of your items on the site in stock and ready to ship?
    We do our best to keep everything on our price list in stock. However, all items are subject to availability. We will inform you as soon as possible if the goods you have ordered are not available by emailing you.
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  • Are all the products made in Scotland?
    Yes, everything is baked in the Scottish Highlands, either in our home village of Aberlour, or 16 miles away in a small town called Elgin.
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  • Are there any special product storage directions?
    All products should be stored out of direct light in a dry, odor free location. Chocolate products should be kept between
    55° to 65° F.
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  • Are Walkers products Kosher?
    All products are Kosher OUD except Mincemeat Tarts, Plum Puddings and Cakes.
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  • Do you provide free samples?
    Yes, please call customer service at 1-800 521-0141 to request a free sample.
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  • Do your products contain trans fats?
    Walkers shortbread, cookies and oatcakes contain virtually no trans fats (trans fatty acids). However, low levels of trans fats naturally occur in the milk of ruminant animals such as cows and sheep. The trans fat per serving is generally zero for each of our products and is stated on each product’s nutritional statement. Since authentic, high quality shortbread such as ours is made with real butter, it has these naturally occurring trans fats. They are not considered harmful as fats formed during artificial hydrogenation. Also, note that Walkers products do not contain any hydrogenated vegetable oils.
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  • Does the butter in your shortbread contain growth hormones or antibiotics?
    No, none at all.
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  • How do I contact Walkers Shortbread?
    You can email us at cs@walkersshortbread.com or call at 1-800-521-0141 (9.00 AM–4.30 PM EST)
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  • How do I find a distributor or broker in my area?
    Click on the Contact Us link to find the Regional Sales Manager for your area who can put you in touch with the appropriate person.
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  • My shipment arrived damaged, what do I do?
    Sorry to hear that! Please call customer service at 1-800-521-0141 and someone will be able to help you.
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  • What is Sodium Diphosphate?
    Sodium Diphosphate is a raising agent and is present in baking powder. It is also known as Acid Sodium Pyrophosphate.
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  • What is the date coding on the packaging?
    Packs and shipping cases are marked with a Best Before Date. Example: Best Before End February 2012. Product is shipped with a minimum of 75% of months shelf life. Individual packs and cartons are marked with a Julian production code. The code is one letter (the year) and three numbers (the day of the year). Example: K037 = Manufactured on the 37th day of 2011 = February 6th, 2011.
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  • What is the minimum for a first order?
    For regular items, we have a 1 case minimum. For special order items there is a 1 pallet minimum and an 8 week lead time.
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  • What is the shelf life?
    The shelf life by category for our products is as follows:

    Shortbread and Scottish Cookies: 18 months
    Catering / Portion Packs: 15 months
    Oatcakes, Chocolate Coated Shortbread, Cakes: 12 months
    Mincemeat Tarts: 9 months
    Ecclefechan Tarts: 6 months
    Puddings: 2 years

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  • Who is your US press contact?
    Our US Corporate PR Agency is:

    Markham/Novell Communications, Ltd.
    236 Fifth Avenue, Suite 901
    New York, NY 10017
    Tel: 212-687-1765
    Email: mailto:jmarkham@aol.com

    The US Online & Social Media agency is:

    PMG Public Relations
    3 Main Street, Suite 214
    Burlington, VT 05401
    T: 802-863-3929
    info@peoplemakinggood.com
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  • Why is there a nut allergy phrase?
    The nut allergy phrase is printed on the pack as a precaution. Some nut free shortbreads are baked on the same production lines as shortbread containing nuts and despite cleaning & safety there is still a rare possibility that nut fragments could enter the product. However, you can be assured we do not use peanuts or their derivatives in any of our products.
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